Why we collect personal information:
We collect your personal information because it helps us deliver a superior level of customer service. It enables us to give you convenient access to our products and services and focus on categories of greatest interest to you. In addition, your personal information helps us keep you posted on the latest videos that have been taught or requested.
If you do not want MathVids.com to keep you up to date with MathVids.com news, video request and taught updates, visit the My MathVids section and update your newsletter status.
What information we collect and how we may use it:
There are a number of situations in which your personal information may help us give you better products. For example:
- We may ask for your personal information when you email about a service issue or when you register for a new MathVids.com account.
- When you interact with MathVids.com, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information; and information relating to a support or service issue.
- We also collect information for market research purposes — such as your occupation and where you teach (or work) or where you go to school — to gain a better understanding of our customers and thus provide more valuable service.
- We collect information regarding customer activities on our websites. This helps us to determine how best to provide useful information to customers and to understand which parts of our websites, videos, and services are of most interest to them.
- We may use personal information to provide videos that you have requested as well as for auditing, research, and analysis to improve MathVids.com's service.
Your MathVids.com username and related information:
The MathVids.com website allows you to create a "MathVids.com username" based on your personal information. Your MathVids.com username will be your identity when using the MathVids.com website, so choose your username wisely – it cannot be changed! All videos you teach will be linked to this username.
When we disclose your information:
MathVids.com takes your privacy very seriously. MathVids.com does not sell or rent your contact information to other marketers.
Within the MathVids.com Group:
At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
How we protect your personal information:
MathVids.com takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.
MathVids.com uses Secure Sockets Layer (SSL) encryption on all web pages where credit card information is required. To make purchases from the MathVids.com Online Store, you must use an SSL-enabled browser such as Safari, Netscape Navigator 3.0 or later, Mozilla Firefox, or Internet Explorer. Doing so protects the confidentiality of your personal and credit card information while it's transmitted over the Internet.
You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser.
Integrity of your personal information:
MathVids.com has safeguards in place to keep your personal information accurate, complete, and up to date for the purposes for which it is used. Naturally, you always have the right to access and correct the personal information you have provided. You can help us ensure that your contact information and preferences are accurate, complete, and up to date by checking at My MathVids.
Cookies and other technologies:
For example, knowing your first name and last name lets us welcome you with a greeting the next time you visit MathVids.com. Information such as your place of work / school helps us advertise more effectively. And your contact information helps us provide you with customer service.
As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole. MathVids.com will not use the information collected to market directly to that person.
In some of our email messages we use a "click-through URL" linked to content on the MathVids.com website. When customers click one of these URLs, they pass through our web server before arriving at the destination web page. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked simply avoid clicking text or graphic links in the email.
In addition we may use pixel tags — tiny graphic images — to tell us what parts of our website customers have visited or to measure the effectiveness of searches customers perform on our site.
Our companywide commitment to your privacy:
As we said, MathVids.com takes protecting your privacy very seriously. To make sure your personal information is secure, we communicate these guidelines to MathVids.com employees and strictly enforce privacy safeguards within the company.
MathVids.com's website has links to the sites of other companies. MathVids.com is not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.
If you do not want MathVids.com to keep you up to date with MathVids.com news, video taught / requested updates and the latest information on our website, click My MathVids and make sure that Newsletter is not selected. Naturally, if you notify us that you do not want us to use your information for a particular purpose, we will not do so.
Last updated February 17, 2008.
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