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Projector Problems


My projector is not working when I turn it on
Make sure the outlet in which the projector is connected has power, and that the projection lamp is good. Some projectors also have "indicator" or "status" LED lights on the control panel. If this light is on or flashing please refer to your owner's manual for solutions and explanations. Also make sure the cap has been removed from the projector's lens or slide the door open completely.

I'm getting no signal or picture
Upon setting up your equipment it is very important that you turn on the projector first. You will see a blank projection image, now turn on the computer (confirm your cables are connected properly). When using a laptop computer, you may need to disable your computer's display screen. First locate the "function" key at the top of your keypad that reads "LCD", "CRT" or it may have an icon that resembles a computer monitor. By pressing the "FN" key and the corresponding "function" key you will be able to obtain the image from the projector only. This is known as "toggling" the image. On Dell laptops it is Fn + F8. On Toshiba laptops it is Fn + F5. On at least some IBM laptops it is Fn + F7. If you have no clue what works, you can try pressing Fn + each F-key without the projector connected. When your screen temporarily flashes black, and/or if some icons of monitors appear, you have probably found the right combination. If your screen stays black, that's still a good sign - just keep pressing the same two keys until your display returns.

Sometimes there are different input sources on the projector. If you still see no picture, locate the input button and cycle through these different modes.

My screen is scrolling" or "I'm only getting a partial image
This is normally caused by the computer's resolution not being completely compatible with the projector's resolution. You will need to adjust your computer's resolution to match the projector. (the projector's resolution can be found in the "specifications" page of the projector owner's manual.) You will be able to access the computer's resolution and make changes by performing the following steps:

For Windows XP - Go to the "Start" icon on the desktop area of the computer and click. Select "Settings", "Control Panel" and then click on "Display". Choose the "Settings" tab and locate the slide bar that represents the computers current resolution. (example 800 X 600) Change the resolution to match that of the projector and click "OK". You will need to restart your computer to apply the changes.

How do I configure my Mac computer to work with my projector?
Go to the Apple in the upper left corner of your screen, select system preferences, and then select displays. You can adjust the resolution, color, and arrangement of your built-in display and the projector there. You can also press F7 on most Apple laptops to enable mirroring without accessing the system preferences.


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